Premier Social Case Management Solution
As an industry leader in web based social service case management, eCase will allow your company
to focus more on the clients and less on the paper work needed to maintain your contracts.
Let eCase start working for you today!
Support
As a valued member of the eCase team, each client is assigned a technical eCase Team Leader. This Team Leader will
be your personal contact for anything related to eCase. They will assist you through the setup process and continue
assistance throughout your eCase experience. Each of our Team Leader also has an assigned backup to ensure that you
are never left without a line of support.
Support Hightlights:
- Daily monitoring of all eCase activity to ensure optimal performance is achieved.
- 4 hour response to critical issues.
- Full time email support.
- Nightly backups with offsite storage.
- System customizations upon request.
take a closer look at eCase
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PASSWORD: puzzle
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